This Privacy Policy explains how Govaio Network (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you use our website and services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Personal details (name, email address, phone number, billing address)

• Account and login information

• Payment and transaction details (processed securely via third-party gateways)

• IP address, browser type, device information

• Support tickets, emails, and communications

• Domain registration information (as required by registries)

2. How We Use Your Information

Your information is used to:

• Provide, manage, and support our services

• Process payments and invoices

• Register, renew, and manage domains

• Communicate service updates, notices, and support responses

• Improve website performance and user experience

• Prevent fraud, abuse, and unauthorized access

• Comply with legal and regulatory requirements

3. Payment Information

We do not store sensitive payment information such as credit/debit card numbers or UPI details.
Payments are processed securely through trusted third-party payment gateways.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions

• Improve website functionality

• Analyze traffic and usage trends

You may disable cookies in your browser, but some features may not function properly.

5. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share data only when necessary:

• With domain registries and service providers to deliver services

• With payment processors for transaction processing

• When required by law, court order, or government authority

• To protect our rights, users, or infrastructure

6. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, or loss.

However, no online transmission or storage method is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Meet legal, accounting, or regulatory obligations

Inactive or terminated accounts may have data removed after a reasonable period.

8. Domain WHOIS Privacy

Domain registration details may be published in public WHOIS databases as required by domain registries.
WHOIS privacy services, if available, are subject to registry rules.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

10. Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of data (subject to legal requirements)

• Opt out of non-essential communications

Requests can be made through the Client Area or by contacting support.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

12. Policy Updates

We may update this Privacy Policy at any time.
Changes will be effective immediately upon posting on our website.

Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or your data, contact us via the Client Area or email support@govaio.com.